Answers to your Questions
Anti-perspirant prevents you from sweating. That is, the aluminum contained in anti-perspirant acts as a plug on your body’s sweat ducts and prevents you from sweating and releasing other byproducts of sweat. Natural deodorant works by reducing and neutralizing odors associated with sweat.
No, we never test on animals except humans who volunteer to try Native.
We ship to the United States, Canada, Australia, and Brazil.
We sure do! If you’re loving Native and want to share with a friend, we offer referral rewards through our referral program! Just send your special referral link to friends via email, Facebook, or text. Once an order has been placed through your link, an email will be sent to you with your reward (a code for a free mini deodorant with your next order)! Please note that the reward codes cannot be used with other codes. If you have a Native subscription, your free mini deodorant will be automatically added to your next renewal order!
If you’re having any issues with your rewards, please contact us at firstname.lastname@example.org and we can help!
Due to COVID-19, shipping carriers are experiencing occasional delays for some orders.
No need to worry, your order will be processed as soon as possible, and you’ll automatically receive shipping updates with tracking as soon as your order is in the mail. We hope you're staying safe and healthy, and thanks for your understanding and patience.
Native deodorant is not an antiperspirant. We are pro-perspiration, anti-feeling wet. We believe your body knows best, so we work with your body’s natural processes to keep you feeling dry and smelling fresh.
Our stance is that people should have options. If you are concerned about aluminum or phthalates, we have an option that actually works and helps you feel good about what you are putting on your body.
A subscription to Native allows you to receive one or multiple Native products at a consistent frequency. This way, you never run out of Native! Native Deodorant is $13 per deodorant if you purchase individually, or $11 per deodorant if you subscribe.
First things first, please note that you are not obligated to subscribe to Native when making a purchase. You can purchase bars individually or opt-in and subscribe. By default, you are not subscribed to Native.
In order to subscribe, simply choose the Subscribe option on the product page, or check the Subscribe checkbox on the Cart page. Please note that certain items are not available through a subscription.
Once you have subscribed, you will be in complete control of your subscription. You can change the scents you receive, the frequency you receive them or even your next shipping date at any time. In addition, you can update your address, cancel your subscription, or skip a shipment at any time simply by logging into your account.
Still have questions? Shoot us an email at email@example.com and we can help!
If you log into your account, you can change your next subscription product to one of our seasonal scents!
Alternatively, you can keep your ongoing scent and add the seasonal scent to your next package only.
Reach out to us at firstname.lastname@example.org if you have any questions!
No, we cannot add any additional discounts to subscription orders.
We will automatically swap your subscription to the same product in the new collection, in the scent profile that most closely matches yours.
The swaps happen as soon as the next collection is available on the site. Keep an eye out for your scheduled deliveries if you want to be amongst the first to get them!
We use caprylic/capric triglyceride, tapioca starch, ozokerite, sodium bicarbonate (baking soda), magnesium hydroxide, coconut oil, cyclodextrin, shea butter, dextrose, and L. Acidophilus (probiotic). Our scented deodorants include a proprietary blend of oils. Due to FDA recommendations, we use the term fragrance to refer to these oils.
Native Toothpaste has the following ingredients: Glycerin, Water, Hydrated Silica, Xylitol, Sodium Cocoyl Glutamate, Xanthan Gum, Peppermint Oil, Cocamidopropyl Betaine, Stevia Rebaudiana Extract, Charcoal Powder, Carrageenan, Titanium Dioxide.
Native Bar Soap has the following ingredient: Sodium Palmate, Sodium Palm Kernelate, Water, Glycerin, Sodium Gluconate, Shea Butter, Palm Acid, Titanium Dioxide, Coconut Oil, Sodium Chloride, Palm Kernel Acid. Our scented bar soaps include a proprietary blend of oils. Due to FDA recommendations, we use the term fragrance to refer to these oils.
Native Body Wash has the following ingredients: Water, Cocamidopropyl Betaine, Sodium Lauroyl, Sarcosinate, Sodium Chloride, Sodium Cocoyl Isethionate, Sodium Salicylate, Sodium Benzoate, Citric Acid. Our scented body washes include a proprietary blend of oils. Due to FDA recommendations, we use the term fragrance to refer to these oils.
No. Native Deodorant is made without talc.
No. Native Deodorant is made without aluminum.
No. Native Deodorant is made without parabens.
All of our manufacturing facilities are in the United States.
No. Native Deodorant is made without phthalates.
We are committed to using only the highest quality ingredients, however they are not organic. We source our maltodextrin from non-GMO corn and our probiotics are non-dairy cultured.
Our goal is to deliver amazing fragrance experiences with perfumes that abide by our high quality & safety standards.
To make our unique scents we use a blend of essential oils, safe synthetic oils, and natural extracts. All of our products are phthalate free and paraben free, and we abide by the International Fragrance Regulatory Association (IFRA) guidelines to ensure the safety of our formulations.
Native Shampoo has the following ingredients: Water, Lauramidopropyl Betaine, Sodium Cocoyl Isethionate, Sodium Lauroyl Sarcosinate, Sodium Citrate, Citric Acid, Fragrance, Sodium Salicylate, and Polyquaternium-10.
Native Shampoo can be found at Target.
Native Conditioner has the following ingredients: Water, Cetyl Alcohol, Behenamidopropyl Dimethylamine, Stearyl Alcohol, Citric Acid, Glutamic Acid, Sodium Benzoate, Fragrance, Caprylyl Glycol, and 1, 2-Hexanediol.
Native Conditioner can be found at Target.
Native Hair Mask has the following ingredients: Water, Cetyl Alcohol, Behenamidopropyl Dimethylamine, Stearyl Alcohol, Citric Acid, Glutamic Acid, Sodium Benzoate, Fragrance, Caprylyl Glycol, and 1, 2-Hexanediol.
Native Hair Mask can be found at Target.
We use Zinc Oxide, Sunflower Seen Oil, Caprylic/Capric Triglyceride, Coconut Alkanes, Glycerin, Cetearyl Alcohol, Coco-Glucoside, Arachidyl Alcohol, Behenyl Alcohol, Arachidyl Glucoside, Polyhydroxystearic Acid, Benzyl Alcohol, Xanthan Gum, Coco-Caprylate/Caprate, Vitamine E, Avocado Oil (Face Sunscreen only), and Water
Shipping & Returns
Shipping to the United States is free for orders over $10, and shipping costs $5 for any order under $10. We also offer expedited shipping within the United States for $15.
International orders over $30 also qualify for free shipping, and shipping costs $5 for any orders under $30
We love the products we make and think you will, too. If you don’t enjoy your first package from Native, let us know so that we can help you return or exchange your products within 30 days of receipt for a full refund.
In fact, we’re so confident that you’ll love Native that we’ll even cover the cost of return shipping if you choose not to keep your first package.
Please note that we’re not able to accept returns or exchanges for orders shipped internationally, or for individual mini and travel size products. In addition, expedited shipping fees and Native digital gift cards are non-refundable.
You can track your order with your order number here.
Please note that it often takes the service carrier 24-48 hours to scan a package and then update the tracking information within their system. Rest assured that your order has shipped and is on its way to you! You should be able to see an update within 2 business days of shipment.
We ship out all orders within one to two business days.
Within the United States, your package will arrive 3-7 business days after shipping. If you purchase expedited shipping, your package will arrive two business days after it is shipped.
Within Canada and Australia, your package will arrive 7-12 business days after shipping. We cannot guarantee delivery times internationally; COVID19 may heavily delay international shipping.
We offer UPS 2 Day Shipping within the United States for $15, regardless of the size of your order. This allows for you to receive your package 2 business days after it is shipped. Expedited shipping fees are non-refundable. Please note that if you are shipping to Hawaii, Alaska, PO Boxes, or a US Territory, expedited shipping may take additional time but will be faster than our free shipping method.
Yes! Exchanges are available on your first order from Native for 30 days after you receive your package. If you are interested in exchanging your deodorant, send a note to email@example.com.
Please note that exchanging your deodorant will void the return policy. In addition, we’re not able to accept exchanges with respect to orders shipped internationally or for .35oz mini deodorants.
Native products are shown in USD (US Dollar). We accept Visa, Mastercard, Amex, and Paypal.
We're so thankful for all the support we've received from customers in the EU & UK. However, shipping across the pond hasn't always been easy and we want to do the work to make this better. Our team is currently working to make some adjustments to our website, and we are reworking some of our internal processes to improve the delivery experience for customers in EU & UK. Unfortunately we have to pause shipping to these countries while we implement these changes.
You’ll receive 10 points instantly upon sign up. As you earn more, you’ll become eligible for things like free shipping, early access, and exclusive gifts.
Every purchase you make gets you points! If you don’t have an account yet, you’ll have to register your account by navigating to the registration page and creating your account. Once you have created an account you’ll be able to see your points balance and which tier you are in!
Your lifetime spend is calculated at the time of account registration and you are automatically placed in the tier based on how much total amount you’ve spent at Native to date. As you spend more, you’ll unlock new tiers.
To stay in your tier you must maintain an annual spend that is defined by your tier level. Cucumber Connoisseur $0 - $50, Eucalyptus Insider $50 - $100, Coconut VIP $100+. Your annual spending is calculated at the time that you created your account.
Sorry, we don’t allow code stacking in a single order.
You can apply discounts via your rewards points on any products except for gift cards and products that are not publicly available but sold for product testing purposes only
To be eligible for free priority shipping you must be in the Coconut VIP tier. If you are in the Coconut VIP tier and would like to apply your free priority shipping, you must select priority shipping at checkout and the discount will then be applied. Sorry, free priority shipping isn't available for subscription and international orders.
Only purchases made after 11/22/2021 will be counted towards your points balance, which can be redeemed for discounts.
That’s the best part — all of your past un-returned purchases will count towards your lifetime spend, which determines your tier in the Clean Collective.
All of our products are free of parabens (a chemical preservative used in cosmetics and personal care). We recommend using deodorants and soaps within 18 months of receiving. For Body Wash we recommend using within 12 months.
Our natural ingredients allow our deodorant to withstand temperatures up to 90 degrees fahrenheit. We know that summer temperatures can go well past that so if you are concerned about the texture of your deodorant please feel free to reach out to us!
There are no rules to when you should apply your deodorant. If you are new to Native, we recommend applying to clean, towel dried pits. This makes after a shower - or bubble bath - ideal timing.
Switching to an aluminum free deodorant is easy. No need to detox or prep yourself in anyway. Just apply 2-3 swipes in each armpit, and you are good to go.
Your armpits will detox naturally when you stop using an antiperspirant. Just switching to our aluminum free deodorant is a great first step. If you do feel like you need to do something to help remove built up bacteria in your armpits, our customers love to apply a bentonite clay pit mask. Then apply your deo to dry, clean armpits. Repeat every other week or whenever you need a reset!
Our deodorant is known for its effective odor protection. We use natural ingredients, like baking soda, to neutralize odor causing bacteria so you don’t need to worry about any unpleasant smells by the end of the day.
It can take your body up to two weeks in order to adjust to Native. That being said, most people are able to make the switch instantly and successfully!
After using Native for two weeks, your armpits will be purged of the aluminum and chemicals that were left over from your old deodorant. Since Native deodorant is made with natural ingredients your armpits will feel smoother and odors will be neutralized.
Yes! Our classic formula is specifically formulated to be hypoallergenic. If other natural deodorants have irritated you in the past, we recommend you try our baking soda free sensitive options.
We’re awesome! Say more? OK.
Our products actually work. Our products are thoughtfully formulated and use only the highest quality ingredients. Our products were made for our customers. If a product is working you let us know, and if it’s not working let us know that too! That way we can get to work and fix it.
An example: Native’s classic deodorant used to contain beeswax. You let us know that vegan ingredients were really important to you, so we created a new formula, tested it with some of our customers to make sure that it worked as well or better than the previous formula, and brought that new formula to market. You made our vegan formula happen.
That customer centric mentality has earned us over 15,000 5 star reviews from happy customers who use and love Native.
Our Plastic Free Deodorant is our same aluminum free, paraben free, phthalate free, talc free, sulfate free, vegan deodorant formula, just in new 0% plastic packaging! Our packaging for Plastic Free is 100% paperboard and 100% plastic free.
The application of our Plastic Free Deodorant is a little different than our classic deodorant. These directions below should help!
1. Use a finger to slightly push up the deodorant from the bottom
2. Keep your finger in place inside the tube and apply under the arms
3. When you are done tap the deodorant twice for it to slide back into the tube
We're so glad you asked!
Plastic Free deodorant was inspired by and made for you. We heard from so many of our customers that they were looking to reduce their consumption of plastic. Did you know switching Native Plastic Free from our classic deodorant will help reduce plastic waste by up to 169 tons each year!
Our packaging is 100% paperboard and printed with soy based inks. It's also available in our most popular scents.
Native Plastic Free Deodorant is also a proud partner of 1% for the Planet. Which means we are committing to donate 1% of Plastic Free revenue to nonprofits focused on environmental stewardship.
1% for the Planet is a global movement inspiring businesses and individuals to support environmental solutions.
They support over 4,000 nonprofits that focus on: climate, food, land, pollution, water, and wildlife.
Environmental giving makes up only 3% of U.S. philanthropy. Native is proud to partner with 1% for the Planet and commit 1% of Plastic Free deodorant revenue to environmental nonprofits.
Target has Native’s Coconut & Vanilla (Moisturizing) Shampoo & Conditioner, Cucumber & Mint (Volumizing) Shampoo & Conditioner, Almond & Shea Butter (Strengthening) Shampoo & Conditioner, along with an Almond & Shea Butter Strengthening Mask!
Native’s hair care products are for both men and women! Basically our hair care products are for anyone (1) looking to use fewer ingredients in their hair care and personal care routines, (2) looking to have their favorite scent of Native on their heads too, and (3) looking to volumize, moisturize, or strengthen their strands!
In retail, our Shampoos, Conditioners, and Masks sell for about $8.99 each (though Target determines the pricing.)
On top of the wonderful scents, Native’s hair care products are thoughtfully made with only ten ingredients each! Native’s hair care products are sulfate free, paraben free, dye free, cruelty & vegan free. That’s a lot of goodness in a bottle!
You can find Native’s hair care products at Target.
At Native, we are always innovating and learning. We wanted to test this hair care product in Target first, to understand how appealing it is to you, our customer - we take customer feedback very seriously.
When it comes to online launches, shipping hair care products comes at a high price due to the weight, and we are still working through ways to provide this product line to you from Nativecos.com in a cost-effective way. Stay tuned!
Yes, Native’s shampoo and conditioner are safe to use on color-treated hair. As with all new hair care products, it is a good idea to test out the products on a small section of your hair to ensure you like the experience & styled look.
We haven’t had any child or baby volunteer testers for our hair care products, so we recommend you consult with your pediatrician just to be safe!
Also something to note, Native’s shampoos and conditioners are not tear free!
No, we don’t recommend this because the pH of animal skin is different from human skin - fun fact! And we’ve only tested our hair care products on human volunteers!
Yes, they can! Based upon feedback from our human volunteers, we recommend Almond & Shea Butter (Strengthening) or Coconut & Vanilla (Moisturizing).
No, they do not.
No, they do not.
Though the product is not specifically formulated for sensitive scalps, we feel confident that those with sensitive scalps can use and enjoy these products!
If you’re worried, we recommend that you try out a small amount of the product on the under-side of your hair first to see if you have any adverse reaction.
Our hair care products are made without dyes, sulfates, parabens, microbeads, and Polyethylene, but are not currently biodegradable. This is something we are working on!
The FDA regulates sunscreen as an over-the-counter drug. Isn’t that interesting? If you want to get nerdy about it: Currently 16 UV filters are listed as approved actives, 14 are organic filters commonly referred to as chemical filters, and 2 are inorganic filters commonly referred to as physical or mineral filters. A mineral sunscreen includes one or both of those two inorganic filters, zinc oxide and titanium dioxide.
All UV actives absorb UV rays, but mineral UV actives like Zinc oxide also scatter (reflect) UV rays. This means that mineral UV actives protect you in two ways, like a jacket that is both thick and wind breaking. You’re literally shining, as you should!
No application trade-offs! The Native mineral sunscreen is easier to rub in and does not leave that annoying white cast/residue on any skin tone. Many mineral sunscreens are thick, tacky, and very difficult to rub in.
Craftsmanship: a water-based blend of hand selected Zinc Oxide active, moisturizers, stabilizers, and Native fragrances. This formula direction ensures our product blends in across all skin tones.
Our face sunscreen was designed to be invisible under make-up & volunteer-testing helped confirm that. We also added a moisturizer, avocado oil, intended to condition your beautiful skin without any negatives. Finally, we packaged it in a unique tube & pump for easy, mess-free use (only 2-3 pumps needed at a time.)
Yes, our sunscreens were designed and tested to be safe on sensitive skin.
Native recommends using water resistant sunscreen when swimming or sweating. We are in the process of ensuring that our sunscreens deliver water resistance up to 80 minutes.
We recommend 2-3 pumps of sunscreen for the face. For most adults we recommend about 1 ounce - or enough to fill a shot glass - to fully cover your body. Apply liberally 15 minutes before sun exposure. Reapply at least every two hours.
Sunscreens are a unique product. Let’s dive into the fun legalities: In the US this product is regulated as an OTC drug. We followed the specific US FDA guidelines to choose our UV active, SPF testing, and labeling requirements.
In other countries sunscreens can be regulated differently, have different testing guidelines, and different lists of approved sunscreen actives to choose from. We do not currently have plans to expand our sunscreens outside of the US - sorry international friends!
None of the ingredients used in our toothpaste are sourced from animals or animal byproducts, but the finished product has not been certified vegan. Our toothpaste is also made without animal testing - only humans who willingly volunteer.
We know that not everyone wants fluoride in their oral care products and we want to accommodate as many folks as possible! Since many kinds of toothpaste on the market contain fluoride, we created Native toothpaste without fluoride to give customers another option :)
While our toothpaste does not offer gum protection beyond plaque removal from everyday brushing, they are made with gentle, naturally-derived cleansers and without harsh ingredients.
Native toothpaste is safe for use on most dental work, including caps, veneers, fillings, and crowns. If you have additional concerns, we recommend checking with your dentist :)
While Native toothpaste is made without any intentionally added gluten or Soy, they are not certified gluten-free. However, our cleaning and sanitizing process between each product produced ensures no cross-contamination of gluten or soy.
We heard from many of our customers, including dental professionals, that fluoride is important for oral health for cavity prevention and strenghtening enamel. At the same time, we recognize that some of our customers are trying to avoid fluoride which is why we offer that as an option as well. We believe our toothpaste selection has an offering that everyone can feel good about :)
We do not recommend that the product be used by children between 2 and 12. This is primarily due to the concern for the potential unintended overuse of toothpaste by small children.
The charcoal used in our Charcoal toothpaste is derived from bamboo.
The expiration date for our toothpaste can be found within the seal at the top of the tube. The shelf life of our toothpaste is 2 years from the manufacture date. I hope that helps answer your question!
Carrageenan helps give our product its luxurious texture! It is originally derived from Seaweed.